Kreate Cloud

Chatbots are AI-powered software designed to interact with humans in their natural languages. These chatbots are usually conversational agents, programmed to conduct online chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent.

Virtual Assistants are AI-powered systems that understand natural language voice commands and performs tasks for the user. They can perform tasks or services for an individual based on commands or questions. They use AI technologies, like machine learning and voice recognition, to provide customer service.

Automated Ticketing Systems are AI-powered systems that manage and streamline the ticketing process. They can automatically sort, organize, and prioritize tickets, making it easier for customer service representatives to respond to customer inquiries. They offer 24/7 support, ensuring that customer inquiries are addressed promptly and efficiently.